MJ
Mamohapi J

1 reviews | Active since Feb 2018

22 Mar 2018, 12:42

Response on my complaint

After complaining about my account which was fully paid, yet continually receiving unpaid statements, at last RCS sent me confirmation that indeed my card was fully paid. I thank you for updating your records and clearing my name. Keep up the good work. Johnson.

0
Replies (2)
RCS
RCS's reply22 Mar 2018, 17:23
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply26 Mar 2018, 09:45
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS