Regret taking RCS Card

<p> In 2015 my wiffe and I took out RCS card at NWJ Rustenburg and on signing a form we provided banking details for debit order authorization or pay at any Foschini stores and come end of month were shocked to see no debit order went through while there was enough funds and received a call to go and pay. We went and paid at Foschini and we were told our account is in arrears as we didnt make payment and we tried to keep up with the installement but it seemed to have been added with a lot of charges and when we asked for statement we were told it was email and not even now we have not seen any statement for the account that is over 6 month old. I personally went to Foschini and made payment of R4k and my wife received a call that she didnt make any payment and when i called i was told i cannot make any enquiry on the account and when she call she is sent pillar to post and when asking staement she is told it was emailed and nothing in the email inbox. I am utterly disgusted of the service that one received from RCS card as you are told to pay at Foschini and then payment does not reflect from their side and they ask proof of payment you send it and still no statement adn balance does not reduce. This is pure **************** from RCS as you are not sent statements and you are expected to make regular payment how much are you going to pay if you arew not sent statements every month. Even if you make a large amount payment the balance still stays the same and nothing changes. </p>