VN
Vikesh N

1 reviews | Active since Dec 2014

24 Mar 2022, 12:36

Regarding my Games RCS Stores Card

To whom it may Concern,

I trust you are well. Kindly be advised since I have my Games store Card, i have never received an annual limit increase. I am a good Paying Customer and RCS has never increase my limit as it supposed to be done on a yearly basis, i am extremely upset with this. May you please consider increasing my card limit.

My Full Name Vikesh Naidoo Identity number ***

Kind regards Vikesh Naidoo ***

Good day,

I trust you are well. Kindly be advised I have been a loyal customer off RCS for along time. My GAMES Card Annual limit has never been increased since I got my RCS Games Card. I have never been given anything not even a voucher. I wonder does games or rcs on whole appreciate my business.

Kind regards Vikesh Naidoo *** Show quoted text Good day Mr Regan Adam's,

I trust you are well. Kindly be advised I was never given an annual credit limit increase. I am a loyal customer of Games. I would please like my annual credit limit increase as when I app**** for my RCS Games Card I did indicate an Annual Credit Card Limit increase to be reviewed every year and since I got my card was never given an annual credit card increase. I was never even given one voucher for being a good customer and never given anything.

Kind regards Vikesh Naidoo ***

---------- Forwarded message --------- From: vikesh naidoo <***> Date: Thu, 24 Mar 2022, 08:28 Subject: Re: Regarding Annual Limit Increase, my Full Name Vikesh Naidoo, Identity Number *** To: <***>

Show quoted text Attention Ceo of RCS Group and Directors of RCS Group

I trust you are well. Kindly be advised I have a Huge Problem that RCS Group is not taking into Consideration that I am a LOYAL customer when I app**** for my Card on the application I was told that my Credit Limit will increase every year. So Far nothing has been done since I started. I was never given anything, not a Credit Limit increase, not A Voucher, nothing what so ever. This is not Fair towards me as a Customer. I am asking RCS Group to please increase my Credit Limit and also Compensate in terms of vouchers as this is not acceptable. That RCS didn't review my Credit Limit every year and if I am not complaining nobody took the initiative to even give me an email or call me regarding this. This is a very pathetic, bad service and experience which I am getting. I have been a loyal customer of RCS. May you please advise what is going to be done.

Your assistance is much appreciated.

Kind regards Vikesh Naidoo ***

---------- Forwarded message --------- From: vikesh naidoo <***> Show quoted text Show quoted text

---------- Forwarded message --------- From: vikesh naidoo <***> Date: Thu, 24 Mar 2022, 08:28 Subject: Re: Regarding Annual Limit Increase, my Full Name Vikesh Naidoo, Identity Number *** To: <***>

Show quoted text Attention Directors and CEO of RCS,

I trust you are well. Kindly be advised I have been a LOYAL customer of RCS Games. I haven't been Given an Annual credit Limit Increase Since I app**** for my Card. I AM just wondering does RCS appreciate my Business. When I app**** for my Card, it was indicated that every year my Annual Limit will be Increased ever since nothing has been done and if I didn't notice that nobody was even interested. Nobody Cares. I think I should be Given an ANNUAL limit Increase as this is not Fair on me and also I should be compensated with Vouchers as well as this is not Right

Your urgent response is much appreciated Kind regards Vikesh Naidoo ***

Show quoted text

---------- Forwarded message --------- From: vikesh naidoo <***> Date: Thu, 24 Mar 2022, 08:01 Subject: Regarding Annual Limit Increase, my Full Name Vikesh Naidoo, Identity Number *** To: <***>

Show quoted text

0
Replies (3)
VN
Vikesh N's update24 Mar 2022, 13:53
Reviewer Update
I trust you are well. Kindly be advised this department which you have escalated to has not even bother to acknowledge my email and never even bother to sent a response. May you please follow up with them.

Thanks your response is much appreciated.



VN
Vikesh N's update25 Mar 2022, 14:30
Reviewer Update
Very Pathetic Service from RCS, still awaiting feedback right up until now regarding my Credit Limit Increase and I feel I should be compensated in Games Vouchers as well for very poor Service delivery to Customers.

Kind regards
Vikesh Naidoo.
***
VN
Vikesh N's update05 Apr 2022, 10:33
Reviewer Update
I received a call yesterday late afternoon, informing me that they will come back to me by today 11 am, I am awaiting feedback regarding my query.
.
Kind Regards
Vikesh Naidoo