LG
Lawrence G
1 reviews | Active since Feb 2010
11 May 2015, 21:34
refusing to close my account
I have paid my RCS Card in full during the month of March 2015. I emailed proof of payment to RCS and called them several times between March to date to request the closure of the account. They also owe me 81rand for unnecessary additional payment requested by them. After spending hundreds of rands calling after them to close my account it is becoming very frustrating. RCS i now longer wish to have an account with you. PLEASE CLOSE MY ACCOUNT AND PAY THE MONEY THAT YOU OWE ME BACK.
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RCS's replyOfficial
12 May 2015, 08:13Hello LGORDON111,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply12 May 2015, 08:13
Official
Hello LGORDON111,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,