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meshannaidoo M

1 reviews | Active since Feb 2017

23 Jan 2018, 21:50

Refuse to email me for closure of account

I have called RCS Card multiple times and have asked them to send me confirmation of closure of my account and have still not recieved an email. I settled the account over 5 months ago and am still waiting for an email. Their service is pathetic.

0
Replies (2)
RCS
RCS's reply13 Feb 2018, 13:29
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply13 Feb 2018, 13:30
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS