1 reviews | Active since Nov 2020
Refuse to correct my double payment made
Good day
Thank you for your response.
Me and my attorney been emailing RCS many many emails and calls to no avail. The problem is they do not understand the situation or how to resolve this issue of a double payment made from my bank account in one month.
Whereby proof been forwarded of my bank statement and in store payment slips. Nobody investigating and should I throw away R500-00 as if that is nothing.
That is a lot to me and I'm looking after my parents who is 81 years of age.
Why is it so difficult to correct with relevant proof attached?
Why is it impossible of a manager of a Games stores to sort out?
But Games expect clients to pay on time or else the will be charge optional costs, interests and bad record.
Please assist me to resolve this, please!!!!!
Ive spent thousands of rands on sending emails, visiting store, phoning, data using, attorney appointing to NO AVAIL, who will carry my costs!!
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Once again I could speak to several RCS consultants, which already happened previously, but nobody does anything.
How difficult could it be to rectify my statement for May 2020, to deduct another payment off my account as shown on my bank statement as proof of double payment deducted 3 minutes apart from my bank account.
Will you accept this if this happens to you?
Will I receive some sort of compensation after all my trouble.
What now!!!
***/ ***
Once again I could speak to several RCS consultants, which already happened previously, but nobody does anything.
How difficult could it be to rectify my statement for May 2020, to deduct another payment off my account as shown on my bank statement as proof of double payment deducted 3 minutes apart from my bank account.
Will you accept this if this happens to you?
Will I receive some sort of compensation after all my trouble.
What now!!!
***/ ***