SM
Sidwell M

1 reviews | Active since Sept 2017

18 Sept 2017, 08:16

Refuse to close my accounts/REF ***

Me and my wife we are being taken for a ride for days now by RCS. We were given settlement amounts on our cards,i have payed both cards in full,I have ask a number of times for our accounts to be closed without any success.

I was give the above REF and told my account will be closed on the 12 of september 2017. When i call for follow up i was told stories like my account is got a R71 Positive balance. Please help in closing this account ASAP.

0
Replies (1)
RCS
RCS's reply19 Sept 2017, 14:50
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group