Refusal to refund

Item: RCS
Rating: 1
Author: modise T

Follow up

Refusal to refund. refund not paid since December 2023. I was given 3-5 days to finalize the refund. April is the 4th month. 3-5 days has multip****.

Helpful (0)

Replies (2)

RCS's replyOfficial

04 Apr 2024, 09:06

Good day,
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards, RCS Group

RCS's reply04 Apr 2024, 09:06

Official

RCS's replyOfficial

04 Apr 2024, 09:29

Good day,

We are pleased to inform that your complaint has been resolved.

We trust you find the above in order.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind regards, RCS Cards

RCS's reply04 Apr 2024, 09:29

Official