TM
Teboho M

1 reviews | Active since Mar 2009

23 May 2018, 08:32

Refusal to provide settlement letters

RCS have ignored my requests for settlement letters for almost a week. Why do they issue loans if they're going to make it difficult for people to pay them back? RCS is using ********* conduct to unfairly extend the periods on loans that could have already been settled.

0
Replies (2)
RCS
RCS's reply24 May 2018, 08:04
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply28 May 2018, 14:29
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS