BN
Bheki N

1 reviews | Active since Jan 2017

03 Jan 2017, 15:35

REFUSAL TO PAY MY REFUND

<p>I had an account with RCS that i settled in October 2016. I overpaid the settlement amount and have been promised to be refunded by RCS for 3 months with no sight of my money. I have faxed through my banking details for the refund to be paid and this was confirmed to have been received by RCS. Again in December 12 2016 I had e-mailed them on e-mail address ********** and ********** this was responded to on the 14th of Dec 2016 requesting that i e-mailed back my banking details which was done on the same day. No other responses or my money have been received since. all other e-mails have been ignored. I want my refund paid into my bank account ASAP.</p>

0
Replies (1)
RCS
RCS's reply03 Jan 2017, 15:49
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group