JE
Johan E

1 reviews | Active since Jul 2009

15 Nov 2017, 12:47

Refusal to close my account

Ive paid my account in full this month and sent them email with proof of payment and still no reponse from them.ive only received bad service from the RCS Group.last month my outstanding payment was just under R19 and my account would have been paid of in full and now all of the sudden i had to pay them R85.50. I will never ever deal with the RCS GROUP again.

0
Replies (2)
RCS
RCS's reply15 Nov 2017, 15:48
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply17 Nov 2017, 12:54
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS