aN
angie N
1 reviews | Active since Mar 2009
29 Mar 2022, 12:27
Refusal to accept valid gift voucher
Good Day
My daughter received a egift voucher which expires on 9th January 2023 (Next year). It states on the voucher she can use at any CNA, Edgars, Boardmans etc
She went to use today only to be told by CNA and Edgars that it is invalid
THIS IS COMPLETELY UNACCEPTABLE.
HER VOUCHER IS VALID
Please advise immediately
Kind Regards
Angela
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RCS's replyOfficial
31 Mar 2022, 17:08Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply31 Mar 2022, 17:08
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group