CS
Clair S
1 reviews | Active since Apr 2018
01 Dec 2021, 12:07
Refund please
Good day, My husband made an incorrect payment to my Edgars account (which I closed about a year ago) on 26 Nov 2021. I sent an email to *** requesting that I be refunded. I attached all necessary documents. No one has been on contact with me since. Not even an automated response. Please assist.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
01 Dec 2021, 13:13 Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply01 Dec 2021, 13:13
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
CS
Clair S's updateReviewer Update
02 Dec 2021, 08:51Good day, when can I be expected to be contacted?
CS
Clair S's update02 Dec 2021, 08:51
Reviewer Update
Good day, when can I be expected to be contacted?
CS
Clair S's updateReviewer Update
13 Dec 2021, 09:44It is the 13 of December and this is still not resolved.
CS
Clair S's update13 Dec 2021, 09:44
Reviewer Update
It is the 13 of December and this is still not resolved.