MH
Mandy H
1 reviews | Active since Oct 2015
30 May 2025, 14:47
REFUND IGNORED.,
I accidentally paid RCS instead of Finchoicec a week ago! I have sent proof of payment and they just ignore me regardless I tell them I need the money urgently!
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
30 May 2025, 16:47Good day Mandy Hopkins
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
RCS's reply30 May 2025, 16:47
Official
Good day Mandy Hopkins
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS Group
MH
Mandy H's updateReviewer Update
09 Jun 2025, 11:14Still no refund!!!!
MH
Mandy H's update09 Jun 2025, 11:14
Reviewer Update
Still no refund!!!!
RCS's replyOfficial
24 Jun 2025, 11:33Good day,
We have sent a follow up request to our finance department.
Regards
RCS Cards
We have sent a follow up request to our finance department.
Regards
RCS Cards
RCS's reply24 Jun 2025, 11:33
Official
Good day,
We have sent a follow up request to our finance department.
Regards
RCS Cards
We have sent a follow up request to our finance department.
Regards
RCS Cards