1 reviews | Active since Nov 2011

22 Apr 2015, 15:16

REFUND FOR MONEY PAID WRONGLY INTO YOUR ACCOUNT

Good day, after a month of phone calls, emails i still not get hold of a person at your rcs card accout department to paid back my money paid wrongly into your account.<br> <br> From the 7th April I email the enquiry to Enquiries, Disputes, I phone you and still everybody is asking me account number!!!! I DO NOT HAVE ACCOUNT WITH YOU I WANT MY MONEY BACK???? <br> <br> I have spoken to Jody at Dispute - Every email from your enquiries is asking en email the same questions? <br> <br> Do the people read any emails and answer you please provide ACCOUNT NUMBER? <br> <br> Maybe people should think to open an account if this is the type of service you getting.

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Replies (1)
RCS
RCS's reply22 Apr 2015, 15:25
Official
Hello Correta,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group