EP
Elize P
1 reviews | Active since Jan 2016
03 Aug 2021, 07:35
Refund
03 Aug 2021, 07:34
Short delivery refund
So a year ago i bought clothes from the online shop , revieved it and there were short items that i was invoiced for over R1000. I called i send mails to get my refund and nothing so i started to pay only a part of my installment. After a year i again emaild them and they told me i will be getting a voucher. Another week has gone and no feedback , no voucher
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Replies (2)
RCS's replyOfficial
03 Aug 2021, 11:49Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply03 Aug 2021, 11:49
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
EP
Elize P's updateReviewer Update
10 Aug 2021, 11:19Good day
Yet another week went by , no voucher or credit done. Everytime they call with premises.
Yet another week went by , no voucher or credit done. Everytime they call with premises.
EP
Elize P's update10 Aug 2021, 11:19
Reviewer Update
Good day
Yet another week went by , no voucher or credit done. Everytime they call with premises.
Yet another week went by , no voucher or credit done. Everytime they call with premises.