1 reviews | Active since Mar 2009
<p>I am currently under debt review and i have both my RCS General Purpose Card and GAME card listed as creditors i needed to pay off.</p> <p>Currently i have still two months left before its fully paid up.(the account payment is up to date)</p> <p>However, there seems to be some sort of discrepancies with the two accounts.It seems RCS listed the two accounts as default at the credit bureaus on the 2015-06-10(GAME) and 2015-06-12(RCS) respectively.</p> <p>I app**** to be put under debt review March 2015.From statements i received from the debt councilor, it reflects that i have started paying RCS General Purpose Card and GAME card in May 2015 under the debt review plan.According to my understanding and knowledge ,RCS was given 3 months notice and was instructed that i was under debt review and that no legal or further action should have been taken against me.Therefore its either in error or mistake that i had been listed as a default payer at the credit bureaus.I would like to have the following happen please:The defaults be removed at the credit bureas and my profile updated accordingly.</p> <p>I have emailed *** but it has been 12 days now without a proper explaination or response.</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
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Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
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