RCS,yet again!!!!

I have just experienced ********** activity on my RCS card for the SECOND time in three months. The last time was on the 28th of February 2022.Ive send them all the relevant docs as well as an affidavit from the SAPS.My card was blocked and i was informed that it will take 21 working days for the investigation to be completed.Well.....do the maths,today is the 9th of April,still no sms or any notification from them.Everytime i call in,the same answer,"still busy with the investigation".Whats up with these guys???These guys that de*****ed me in the first instance have all my personal info,and as soon as the balance on my card is rectified and there is "movement" on my account,they simply go on with their de*****ing,i'm even afraid to use this card,because i know that i will need to go the same route and hassles as before.

This has reached ridiculous proportions now and I would like to know what is being done to remedy this situation. It is obvious that there is a breach of security in RCS or in one of the associated stores. It is also obvious now that RCS is not doing any kind of investigation (as I keep being told) as this keeps happening.

I will be turning now to social media and the FAIS Ombudsman to inform the whole country that RCS has been compromised and their personal information which is supposed to be protected by the POPI and FIC and FAIS act, is being freely distributed by either workers within RCS itself, or the stores that RCS is associated with.

I have a hard time believing that my information is safe with RCS and now something needs to be done to ensure the public is made aware of this situation.