RO
Rupert O
1 reviews | Active since Sept 2010
09 Jun 2025, 06:32
RCS/Edgars still denying me access to the self service website.
Still unable to log in via the self service portal (https://ss.rcs.co.za/partner/edgars/self-service/). All the services there is being denied me. They are VERY quick to demand that I make payment, but constantly drag their feet when it comes to helping me, and constantly lie about having resolved my complaint (which it hasn't).
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RCS's replyOfficial
09 Jun 2025, 08:38Good day Rupert Otto,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group
RCS's reply09 Jun 2025, 08:38
Official
Good day Rupert Otto,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group