kK
keeny K

1 reviews | Active since May 2017

27 Jan 2021, 14:42

RCS/EDGARS MAKES IT NEAR-IMPOSSIBLE TO CLOSE ACCOUNT - CHARGES MONTHLY SERVICE FEES INSTEAD

I have been trying for 3 months to get EDGARS ACCOUNT CLOSURES to acknowledge emails that I have paid the account in full (monthly admin fees that were charged) and that I wish to have the account permanently closed. They have made the process extremely difficult, they are not forthright with the procedure, evasive techniques are app**** in order for another month's service fees to be charged, and THEY DO NOT REPLY TO EMAILS TO CONFIRM CLOSURE REQUESTS!!!!

I have record of the emails along with their read receipts.

THINK, THINK, THINK BEFORE YOU OPEN AN ACCOUNT WITH THEM - IT IS NOT THE EDGARS OF OLD WITH A 6 MONTH INTEREST FREE ACCOUNT AND NO SERVICE FEES! INTEREST AND SERVICE FEES ARE CHARGED FROM THE 1st MONTH!

0
Replies (2)
RCS
RCS's reply27 Jan 2021, 15:16
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

kK
keeny K's update31 Jan 2021, 14:47
Reviewer Update
Good day, the email address and phone number shows as asterix's. Please supply again.