NBN
Nomi B N.

1 reviews | Active since Sept 2009

25 Mar 2018, 20:48

RCS/Coricraft incompetence

A couple of months ago I app**** for a coricraft card which was approved over email. I have since sent them a couple of emails asking them to cancel the card application. To date they (including someone by the name of Akum Mvo) have failed to acknowledge my request or confirm that the card was canceled. It's obviously a high risk situation to have an open card in my name that I am not using. I want a confirmation that it was canceled.

0
Replies (2)
RCS
RCS's reply26 Mar 2018, 11:41
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply27 Mar 2018, 14:23
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS