HS
Heinrich S

1 reviews | Active since Sept 2009

15 Apr 2025, 21:08

RCS/Builders - Blue Label Mobile Content Subscription

Blue label connect charged my RCS/Builders account with 3 x R179 for a mobile content subscription in March 2025. The details is on my statement. Please refund my R537 immediately!!!

24 Mar 2025 MOBILE CONTENT SUBSCRIPTION BLUE LABEL ***4529 R179.00 06 Mar 2025 MOBILE CONTENT SUBSCRIPTION BLUE LABEL ***4529 R179.00 03 Mar 2025 MOBILE CONTENT SUBSCRIPTION BLUE LABEL ***4529 R179.00

0
Replies (3)
RCS
RCS's reply16 Apr 2025, 12:59
Official
Good day Heinrich

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group
HS
Heinrich S's update17 Apr 2025, 06:48
Reviewer Update
They also charged me on 16 April 2025 with the same amount

16 April 2025 MOBILE CONTENT SUBSCRIPTION BLUE LABEL ***4529 R179.00

This is ***** and must be stopped!!!!!!!!!!!!!!!!!!!!!!!
RCS
RCS's reply23 Jun 2025, 16:59
Official
Hi Heinrich, 
We will look into this for you. 

Regards
RCS Cards