HW
Henk W

1 reviews | Active since Sept 2024

07 Nov 2024, 11:52

RCS/Brooks and Luyt mess

So now it's 3 years. 3 years in which rcs is still pocketing money from my paid up account at builders. No one is able to sort their mess out. No one. How is this possible? Several phone calls, several emails, nothing. Now they've appointed Brooks and Luyt attorneys, what a mess. They don't have any info from my account. RCS, I say again, my account is paid up, sort this mess out and clear my name at the credit bureaus, or I will have to go another route. Choice is yours.

0
Replies (5)
RCS
RCS's reply07 Nov 2024, 13:36
Official
 Good day, 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Kind Regards RCS Group 
HW
Henk W's update07 Nov 2024, 13:38
Reviewer Update
I can't see how you will assist with anything unfortunately. All you can do is escalate, escalate, escalate
RCS
RCS's reply07 Nov 2024, 14:13
Official
Good day Henk van Wyk, thanks again for being in contact and for your patience.
Thank you for taking our call.

HW
Henk W's update07 Nov 2024, 14:16
Reviewer Update
Thank you, much appreciated. Awaiting your email.
Kind regards
RCS
RCS's reply07 Nov 2024, 14:22
Official
Thanks, and it was a pleasure assisting you today.