SJ
Sophie J
1 reviews | Active since Nov 2019
05 Nov 2019, 09:09
RCS you are ******
You stole my money and want to charge me R70 for having an account in credit. You also too 25 mins of airtime. Zande is not trained to deal with complaints and failed to apologize for the inconvenience. I rang a second time to speak to someone higher as she refused to let me speak her manager and she hung up the phone.
Helpful (0)
Replies (1)0
Replies (1)
RCS's replyOfficial
05 Nov 2019, 09:28Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply05 Nov 2019, 09:28
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group