ZB
Zelda B

1 reviews | Active since Jan 2016

16 Oct 2020, 10:09

Rcs worst service

I have ask many times via email to insurance claims I filled in, What the progress are and also sent email for my statements of what I am paying and what my balance are. To no availability has I been contact for both my Statements and or Insurance claims. I am going to stop paying my account. As RCS is not responding and is in breach. Very disgusting service I must say.

0
Replies (2)
RCS
RCS's reply16 Oct 2020, 10:10
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group

RCS
RCS's reply09 Jan 2021, 09:43
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS