MM
Mkhumbuzi M
1 reviews | Active since Jul 2019
12 Apr 2022, 11:09
RCS worst service and do not act on complaints
TYhe worst, I emailed a complaint in February and they promised to get back to me. After I deleted the post here and they kept quiet. Once the post was here was they phoned. They are *****.
Good day
Thank you for your email.
Your complaint is currently in progress and feedback will be provided once resolved. Please accept my apologies for the delay. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
Victor Complaint ref ACT-***-B3Q6F5 Whoever victor is
Helpful (0)
Replies (2)0
Replies (2)
RCS's replyOfficial
12 Apr 2022, 14:27Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply12 Apr 2022, 14:27
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
01 Jul 2022, 15:31Good day
We are pleased to inform that your complaint has been resolved.
Please accept our apologies for any inconvenience this matter may have caused.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
We are pleased to inform that your complaint has been resolved.
Please accept our apologies for any inconvenience this matter may have caused.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
RCS's reply01 Jul 2022, 15:31
Official
Good day
We are pleased to inform that your complaint has been resolved.
Please accept our apologies for any inconvenience this matter may have caused.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
We are pleased to inform that your complaint has been resolved.
Please accept our apologies for any inconvenience this matter may have caused.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards