RM
Roxanne M
1 reviews | Active since Oct 2019
23 May 2020, 08:53
RCS Worst service
Still no reply from RCS EFT paid and email sent, So why give us banking option if no one is updating the deposits or email address when it : Dear Customer In response to the global COVID 19 virus, our business will be operating with limited staff on a rotational basis to support the lock down of our country. Please expect a delayed response to your e-mail. We apologize for any inconvenience caused. Thank you. And now 1 month still no reply, Thinking how long it takes rotate staff .... and best part you guys SMS incorrect EASY PAY Numbers ***
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RCS's replyOfficial
23 May 2020, 13:02Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind RegardsRCS Group
RCS's reply23 May 2020, 13:02
Official
Good day We herewith acknowledge receipt of your complaint. We have escalated your complaint to the relevant department for further assistance. Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind RegardsRCS Group