1 reviews | Active since Sept 2016
RCS WORST SERVICE !!!!!!!
<p>I recently aquired a RCS card worst mistake I have ever made. Since June of this year I have phoned them and struggled to get them to alloctate the payments I made in June and July. I have just recieved my statement from them and the payments have still not been allocated and now they have also charged me for the phone calls which they phone me claiming my account is in arrears. We are now almost at the end of Sptember and nothing has been sorted. I have waisted my time and money trying to sort the issue out. I did email the proof of payment but thier email does not work. Honestly RCS it is completly UNACCEPTABLE and now I have to pay for your error in not allocating my payment correctly to my account I am very UNHAPPY and at my wits end. I have to say I cant wait to finish paying my account first thing Ill do is close it .</p>
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
