CH
Chene H
1 reviews | Active since Apr 2021
17 May 2021, 13:06
RCS worst loan company. HORRIBLE CUSTOMER SERVICE.
Where do I begin. I am so annoyed, angry and frustrated with the complete incompetence from RCS. Since Jan 2021, all I have received was an sms of outstanding, where they want double my initial amount, then after SO emails, SO many calls they STILL try to sneak and deduct money via debit from my account which I refuse to pay because I don't owe them as they claim and I have made every single payment for 4 years. The usual it has been escalated bla bla bla bull****. Utter disgraceful. Im still waiting for my statements that they "sent" to me.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
17 May 2021, 13:25Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply17 May 2021, 13:25
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
CH
Chene H's updateReviewer Update
17 May 2021, 13:29No thanks. I have done exactly that 50 times already.
I'm honestly not interested in any excuses. Then its the system, then i must send proof of payments, etc, etc, etc, etc.
I'm honestly not interested in any excuses. Then its the system, then i must send proof of payments, etc, etc, etc, etc.
CH
Chene H's update17 May 2021, 13:29
Reviewer Update
No thanks. I have done exactly that 50 times already.
I'm honestly not interested in any excuses. Then its the system, then i must send proof of payments, etc, etc, etc, etc.
I'm honestly not interested in any excuses. Then its the system, then i must send proof of payments, etc, etc, etc, etc.
RCS's replyOfficial
22 Jun 2021, 11:41Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS CARDS
RCS's reply22 Jun 2021, 11:41
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS CARDS