RCS - Worst Financial Service Provider EVER!!

I had a RCS Credit Card last year and ran into issues paying my account due to the fact that i lost my job and had no income. I received a letter from RCS attorneys In Nov last year instructing legal action if i failed to pay the acc. I mentioned that i was unemployed with zero income and would pay as soon as i start working. I started working last year Dec again and immediately started paying religiously as from 15 Dec last year every single month until last month when i received notice from another attorney on behalf of RCS stating that i had to pay the same as the original ammount i started with as if i have made zero paments on my acc.

This raised the alarm with me and after starting with enquiries it came to light that RCS has changed attorneys in the meantime and failed to inform me of this when they did. They failed to inform me of new banking details and any other arrangements regarding the new attorneys. This all happening while i am religiously still paying the old attorneys and they are gladly accepting my payments every month and not crediting RCS or my acc. I haven't had one single payment allocated to my account in 11 MONTHS. I started contacting attorneys and was sent from the one side to the other. I contacted RCS and was referred to speak to the attorneys and they would not assist me.

Eventually i got hold of someone to assist me and during many e-mails were told that a section in the attorneys/ RCS office will escalate my payments and allocate my payments to my account. I have asked for follow up information regarding the status of the fund allocation and have requested statements to be sent to me and havent heard anything since. The only correspondence i still receive is from the new attorneys requesting the original outstanding ammount as from Nov last year.

Neither RCS nor Daly Attorneys have the decency to follow up properly or to send me my statements and allocate my payments to my account and or come back to me regarding this matter. I have made the effort from my side to honour my agreement with them and pay monthly to **** the debt on the account and now have to suffer for doing the right thing. I am offended by the blatant ignorance and arrogance of this matter wich at the end of the day affects the customer negatively and the images of these companies.