GL
Glenda L

1 reviews | Active since Oct 2020

17 Oct 2020, 17:41

RCS won't help pensioner cancel Edgars Account with nothing owing

I want to close my Edgars account. There is nothing owing on it. What should be a simple request has been a nightmare for a pensioner. Despite assurances, calls and emails the account is still not closed.

PLEASE HELP (account number supp****)

0
Replies (1)
RCS
RCS's reply18 Oct 2020, 10:19
Official
Good day 
 
We herewith acknowledge receipt of your complaint. 
 
We have escalated your complaint to the relevant department for further assistance. 
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 
 
Kind Regards 
RCS Group