NK
Nonkululeko K
1 reviews | Active since Dec 2014
23 Oct 2015, 15:21
RCS won't close my account!!! :(
Good Day,<br> <br> <br> On Wednesday 21/10/2015, I called RCS to settle my Game account an amount of R6,162.55 was advised would be the settlement amount which was paid on the same day. To day they have advised the funds have not been received which I am willing to accept that it should reflect by Monday 26/10/2015 latest as it was an EFT payment. Today a gentlemen from RCS advised that it will take 36 working days to close my account. This is unacceptable as I have provided them with all the necessary documents being
Helpful (0)
Replies (1)0
Replies (1)
RCS's replyOfficial
29 Oct 2015, 14:26Hello Nkulinha,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply29 Oct 2015, 14:26
Official
Hello Nkulinha,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group