AM
Alice M
1 reviews | Active since Nov 2018
08 Nov 2018, 20:13
RCS withdraws money from bank to pay account that is closed
The RCS GROUPthat manages the financial accounta of Game and Builders warehouse are *********** and have no thought for their customers. DO NOT OPEN ACCOUNTS with Game or Builders you will be ****** of your money. I closed my mothers account t in July 2017 and to date 8 November 2018 they co tune to take varying g amounts of money from her bank account. I gave been I to both Game and Builders; spent hours there in fact usung their contact line to RCS in an attempt to sort this matter out but to no avail. RCS has given incurred t email addresses and have not returned my calls . I would not be surprised if there was *****ulant activity going on.
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Replies (2)RCS's replyOfficial
09 Nov 2018, 16:33Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply09 Nov 2018, 16:33
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
17 Nov 2018, 14:11Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply17 Nov 2018, 14:11
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
