RCS Will ***** your balance when you close your account

After failing to help me with cell authentication i closed my account now they refuse to repay the balance that was on the account telling me they wrote it off.

i am likely going to have to close my PnP account for the same reason i cannot get support from the helpline every time i call it hangs up due to cell phone authentication failing.

I have no time for these clowns all they had to do was call me and assist like they promissed.