BM
Boitumelo M

1 reviews | Active since Sept 2020

12 Mar 2022, 12:58

RCS will ***** you and jurperdice plans affecting your future.

I have a store card with RCS and recently found out an instruction was sent to credit bereau to change my profile on a claim of missed payment. For the passed week iv been trying through calls and e-mail to RCS to resolve the matter and they are unable to account for the origin of the missed payment claim.

An additional R1000 on a claim that they themselves are not able to explain. Now im stucked with a missed payment record at ITC but they are unable to explain it. 2021 i once woke up to a -R26 000 where else i had a credit of R3000 on my credit card only to be rectified.

Be careful with this RCS and think thrice before you open anything with them, theyl ***** you and get away with it if you dont check your statements regularly. My battle continues with them.

0
Replies (2)
RCS
RCS's reply14 Mar 2022, 09:52
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply16 Mar 2022, 10:06
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS