RCS will accept my balance pmt but wont close account and will charge fees??????

RCS, accepts my settlement of balance payment on 26 Oct 2018, and ignores my emails asking that they please close this account.

Instead to day I get a letter from them telling me I am R142.02 in arrears - so they are charging me FEES on an account I paid in full on 26th Oct 2018, and have repeatedly asked in writing they close.

You cannot get through to them on their number ********** 000 you just remain on hold for endless periods of time.

So they ignore your emails, dont take calls, and just continue charging you and affecting your credit record with arrears values despite.

Thanks Bridget