1 reviews | Active since Feb 2018

22 Sept 2018, 16:31

RCS - WHAT A WASTE OF TIME.

Item: RCS
Rating: 1
Author: Douglas H

What a waste of time asking the clowns at RCS for credit after taking 2 weeks to tell me nothing I find out that my application has been rejected. I happen to know my credit bureau records are spotless and all my accounts are paid in full and on time every month. They have yet to officially inform me and supply a reason as per the National Credit Act. Their criteria are clearly set out on their website and it will be interesting to see what bull**** they try to feed me. I fulfill every single one of their criteria and perhaps they are discriminating against me because of my age, 62!

Helpful (0)

Replies (5)

RCS's replyOfficial

25 Sept 2018, 09:48

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's reply25 Sept 2018, 09:48

Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Douglas H's updateReviewer Update

25 Sept 2018, 10:39

Hi,

Douglas H's update25 Sept 2018, 10:39

Reviewer Update

Hi,

Douglas H's updateReviewer Update

25 Sept 2018, 10:42

Hi, I have sent those clowns 2 emails asking that they supply me with the reason for the denial as I am entitled to in terms of section 62(1)(a) of the National Credit Act. Kindest regards, Douglas Hubbard..

Douglas H's update25 Sept 2018, 10:42

Reviewer Update

RCS's replyOfficial

25 Sept 2018, 15:20

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply25 Sept 2018, 15:20

Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Douglas H's updateReviewer Update

26 Sept 2018, 09:26

Hi, I have no idea what you are talking about. I have not been contacted by RCS or anyone else regarding this matter, I have sent an email to the address but have not heard anything?

Douglas H's update26 Sept 2018, 09:26

Reviewer Update

Hi, I have no idea what you are talking about. I have not been contacted by RCS or anyone else regarding this matter, I have sent an email to the address but have not heard anything?