1 reviews | Active since Sept 2016

31 Dec 2019, 12:02

RCS WAITING FOREVER

I am currently standing in Gateway Game for the past hour trying to activate my Rcs card. The call Centre is a bottemless pit of being put on hold.

0
Replies (2)
RCS
RCS's reply31 Dec 2019, 12:08
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


Best regards,

RCS
RCS's reply02 Jan 2020, 10:04
Official
Good day,
We are pleased to inform you that your complaint has been resolved. 
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order. Kind Regards
RCS CARDS

Best regards,