UK
Ummi K

1 reviews | Active since Apr 2021

30 Apr 2021, 12:25

RCS very bad

I am unable to get approval by RCS, am getting approved everywhere else and I don't feel it's fair to me for running up and down to stores like a ******.. petrol costs Alot these days and I would appreciate it if there where sensible people who understood what they where doing instead of asking for confirmation of banking details and then tell you that you declined. Unprofessional..

0
Replies (3)
RCS
RCS's reply30 Apr 2021, 12:30
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group


UK
Ummi K's update30 Apr 2021, 13:20
Reviewer Update
Thanks
RCS
RCS's reply14 Jun 2021, 16:51
Official
Good day 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS