MK
Mandy K
1 reviews | Active since Oct 2020
27 Oct 2020, 13:48
RCS Useless Service since taking over Edgars
I didn't even want to dignify this with a star but it forces you to use one.
Since RSC have taken over Edgars I have not been able to close my Edgars account. Noone answers the phone, not even if you go into the shop. NOONE replies to emails.
Is this the kind of service you offer, but you make sure you take off your monthly charge.
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Replies (1)
RCS's replyOfficial
27 Oct 2020, 14:12Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply27 Oct 2020, 14:12
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group