CB
Chris B

1 reviews | Active since Mar 2018

18 May 2018, 11:17

RCS useless contact center

Trying to change my debit order date for 2 weeks now - RCS contact center just do not answer the phones. Sent an email too, no reply as yet. Useless bunch.

0
Replies (2)
RCS
RCS's reply23 May 2018, 13:54
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS
RCS's reply23 May 2018, 14:24
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,