RCS Useless and ***********

I put in a temporary disability claim on 20 April 2020. All necessary documents were emailed to RCS on that date. Every single day since then I am being harassed with a least three phone calls a day. I have spoken to three different people one being from their legal department. All three people said they would escalate my claim. Nothing has happened. My account will be three months in arrears soon. The stress and my drop in earnings has caused mental anguish for me. RCS are now adding to this. They are useless and ***********. I am giving RCS until close of business on 1st June 2020 to finalise my claim failing which I will be seeking legal advice as the National Credit Regulator are also *********** and useless. They are supposed to be on the side of the consumer. They are actually on the side of the organisation and not the consumer.

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