RCS - ************ and Dishonest

RCS , Cape Union Mart I am speaking to you . I am forced to select 1 star to enable me to write this review. My balance on my Cape Union Mart Acc is Nil since last year until I purchased a sweater for R499 in February 2022 which I returned a few days later. Therefore the balance is nil . I have been harassed by numerous RCS “ SMS , calls from the collection company & emails advising me of an outstanding and arrear balance of R124.34 & now increased to R125.60 . When collections contacted me I advised my balance is Nil & what did I purchase which they could not answer & rep**** it’s arrears on service fees .. Service Fees of R125.60 on an account with a Nil balance & for returning an item ? This is thieving. *****ing from consumers who are helpless to do anything. I received another lengthy message this morning that went on almost 2 minutes about a negative credit rating & being handed over to collections & adverse effect on my credit rating . RCS your financial company operates as an ************* thieving ************ undesirable organization. You have threatened me for no possible reasonable explanation. And you give reputable retailers like Cape Union Mart & Queenspark & Green Cross a bad name because they’re affiliated with your company. I have settled this bill of R125.60 on Saturday 16 April 22 & yet I still received a threatening email that it’s been handed to collections Dept and a phone call this morning. If consumers like us who shop at the above stores stop purchasing from these stores because of your dishonest business practice retailers will lose their clients . I am closing my Cape Union Mart Acc as soon as this balance is cleared by Tuesday as well as queenspark Acc & will never shop there. I will be certain to promote this news to people in my circle to caution them against your dangerous business practice.