1 reviews | Active since Jan 2018
RCS Unresponsive to Queries
After numerous telephone calls and emails to RCS since the 30th of April no feedback to date. I have requested a cash advance against 2 of my rcs accounts. Monies was never paid into my bank account when I email proof of my bank statements to NWJ and the RCS departments. The money was also debited from my available account balance and now i have to pay back money that was never received on my side. I am at my wits end as I don't know who to escalate my query too as the call centre agents are not doing much to assist me.
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS