BW
Barry W
1 reviews | Active since Jun 2019
22 Aug 2019, 07:19
RCS ******** Debit Order
******** ********** debit order: Not an RCS customer but continuous unauthorized debit order
End of May **** I saw the first unauthorized debit order from RCS cards of R* *** which I immediately reversed. At the end of April double the amount was debited from my account which I also reversed. I have no affiliation with RCS and have been trying to call their call centre with no avail. I am always holding for long periods on end as they always have high call demand.
RSC sort this out immediately.
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Replies (1)RCS's replyOfficial
22 Aug 2019, 10:46Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
RCS's reply22 Aug 2019, 10:46
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,RCS GROUP
