1 reviews | Active since Mar 2017

20 Nov 2019, 10:37

RCS unacceptable customer service

getting a call to say my account is behind, yet i pay more than i am supposed to cause they never issue me with account statements -really rediculous. never get hold of their call centre and if you do get through you are treated like a ******** and tthe phone get put down in my ear.

0
Replies (1)
RCS
RCS's reply20 Nov 2019, 11:38
Official
Good day 
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group