BE
Bridget E

1 reviews | Active since Mar 2009

21 Feb 2019, 12:18

RCS unable to close a paid up account since Oct 2018!!!!!!

I have since Oct 2018 tried to get RCS to close my PAID UP / SETTLED IN FULL Account with them. I have just pulled my credit record and there RCS sits showing a balance of R142!!! I really dont understand what is wrong with this company.

0
Replies (2)
RCS
RCS's reply22 Feb 2019, 09:23
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.


Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 


Kind Regards
RCS Group
RCS
RCS's reply22 Feb 2019, 09:23
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS