RCS tyme bank credit card

Item: RCS
Rating: 1
Author: Ayanda M

I had a tymebank credit card and I used the funds. decided to add my savings there to use as and when and to my shock my credit card was stopped without prior notice. Meaning that I had no funds to use. I cannot not use my credit card, and I don't understand why. I need access to my funds

Helpful (0)

Replies (2)

RCS's replyOfficial

29 Jul 2025, 15:54

Good day Ayanda,

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS's reply29 Jul 2025, 15:54

Official

RCS's replyOfficial

29 Jul 2025, 16:25

Good day Ayanda,

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply29 Jul 2025, 16:25

Official