AO
Arthur O
1 reviews | Active since Sept 2020
24 Feb 2022, 10:38
RCS, Trying to ***** money
I am in financial trouble, so I did what any RESPONSIBLE person would do. On 21-12-2021 I phoned RCS customer services and requested my settlement amount. I then did an EFT and settled my loan. Since then they keep on phoning me and sending me SMS to say that my account is overdue. I have forwarded all the proof of payment, but they keep on phoning me and send me sms's. Most dysfunctional company in SA. Please employ someone who knows how to operate a computer and leave me alone.
Helpful (0)
Replies (3)0
Replies (3)
RCS's replyOfficial
25 Feb 2022, 09:29Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply25 Feb 2022, 09:29
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
27 Feb 2022, 12:54 Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply27 Feb 2022, 12:54
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
AO
Arthur O's updateReviewer Update
10 Mar 2022, 10:59Please supply me with a cell number where I can send you the settlement amount that you gave me. This issue has not been resolved as you keep on phoning me daily
AO
Arthur O's update10 Mar 2022, 10:59
Reviewer Update
Please supply me with a cell number where I can send you the settlement amount that you gave me. This issue has not been resolved as you keep on phoning me daily