1 reviews | Active since Mar 2011
RCS TOOK MY MONEY AND NOT IN HURRY TO REFUND
I RECENTLY TOOK A RE-LOAN FROM RCS, WHEREBY MY NEW INSTALMENT INCREASED AND WOULD ONLY BE DEBITED NEXT MONTH. TO MY SURPRISE I WAS DEBITED MY OLD AMOUNT AGAIN THIS MONTH. <br> THIS RESULTED IN SOME OTHER DEBIT ORDERS NOT GOING THROUGH AND BANK CHARGES AS WELL. AFTER CALLING RCS , AND HOLDING ON THE LINE FOR MORE THAN 20MINUTES, I WAS TOLD I NEED TO GO TO MY BANK AND REVERSE THE DEBIT ORDER MYSELF, OR I MUST WAIT 2-3 WEEKS FOR MY MONEY BACK. SO ***.....? RCS MADE THE MISTAKE, AND I MUST GO AROUND AND RECTIFY IT AT MY OWN COST?? GO TO HELL RCS!!! OR I MUST WAIT 3 WEEKS FOR MY MONEY BACK, BUT THEY WILL OBVIOUSLY MAKE INTEREST ON IT, AND MAKE ME WAIT. HOW IS THAT POSSIBLE? RCS MADE THE MISTAKE, THEY MUST REFUND ME MY MONEY WITHOUT DELAY. BUT NO, THEY TELL ME TO GO AND SORT OUT THEIR MESS. HOW IS THIS POSSIBLE. I URGE ANYBODY WHO IS THINKING OF TAKING A LOAN WITH RCS, TO PLEASE GO SOMEWHERE ELSE, AS THEY WILL END UP LOSING JUST LIKE ME. RCS MAKES ALOT OF MONEY FROM US, BUT THEY TAKE NO RESPONSIBILITY FOR THEIR MISTAKES. WHEN I MAKE A MISTAKE, I PAY FOR MY MISTAKES. RCS SHOULD BE MORE HONEST, AND PAY FOR THEIR OWN MISTAKES. I HAD TO SPEND MONEY CALLING THEM TO NO AVAIL. LETS BOYCOTT RCS.
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
